Privacy Policy – Venus Wellness Spa, Kalkaji

At Venus Wellness Spa, located in Kalkaji, New Delhi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our spa services.

Please read this policy carefully. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information to provide you with the best possible experience:

a. Personal Information

When you book an appointment or contact us, we may collect:

Full name
Phone number
Email address
Preferred appointment date and time
Service preferences
Payment information (if applicable)

b. Non-Personal Information

We may also collect non-identifiable data such as:

Browser type and version
Device information
IP address and location (approximate)
Pages visited and time spent on our website

2. How We Use Your Information

Your information helps us improve our services and personalize your experience. We may use it to:

Schedule appointments and confirm bookings
Communicate with you regarding services, offers, or inquiries
Send booking confirmations, reminders, and service updates
Improve our website, customer service, and operational efficiency
Process payments securely (if applicable)
Comply with legal requirements and resolve disputes

3. Data Protection and Security

We take your privacy seriously. Venus Wellness Spa uses appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

All online transactions are processed through secure payment gateways that comply with standard data protection protocols (SSL encryption and PCI-DSS compliance).

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited data with:

Trusted service providers (e.g., booking systems, payment processors) who assist us in operations.
Legal authorities, if required to comply with applicable laws or respond to legal processes.

All third-party partners are bound by confidentiality and data protection obligations.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand visitor preferences and improve website functionality.

You can choose to disable cookies through your browser settings, but some features of our site may not function properly without them.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your data from our records.
Withdraw consent for marketing communications at any time.

To exercise these rights, contact us and visit our spa directly at Venus Wellness Spa, Kalkaji, New Delhi.

7. Marketing and Communication

With your consent, we may send promotional offers, wellness tips, and event updates via email or SMS. You can unsubscribe anytime by clicking the unsubscribe link in our emails or contacting us directly.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.

9. Third-Party Links

Our website may contain links to other websites for your convenience. Venus Wellness Spa is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review it periodically to stay informed.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

Venus Wellness Spa,

H5B,2nd Floor, Near Mec Donald, Block H, Kalkaji, New Delhi 110019

Phone 7300639064

Office Time 10.30 Am To 9 Pm